For most items that are printed, the standard production time is 5 working days. Some items such as flags can take a few days longer due to the fact that they need to be sewn.

On standard production if an order arrives on a Monday morning (first thing) then the goods should be dispatched no later than the following Monday.

If orders are placed later in the day then we would not normally class that day as a full day’s production time and therefore an order placed on a Monday afternoon would be dispatched no later than a week the following Tuesday.

For rush orders, we offer an express production service whereby the item is printed and dispatched in 1-2 working days. An item placed on express production on a Monday would generally ship no later than Tuesday the day after. We recommend you call us prior to placing an express order to confirm your delivery schedule.

We offer a variety of courier services selectable from the checkout on our website. Standard delivery is normally next working day from the day of dispatch (so an order dispatched on a Tuesday would be delivered on Wednesday).

We also offer timed delivery services (pre-noon, pre 10.30am, pre 9am etc) at additional costs.

Please note that although we always do everything within our power to ensure that goods are dispatched on-time, there can be rare occasions whereby production could be delayed due to circumstances outside of our control. Such circumstances could involve a power outage, equipment failure etc.

With regards to courier delivery times, there is no insurance or consequential insurance for late deliveries with next day couriers. We would always recommend that you arrange for a delivery to be made in advance of your required date just in case!

For no-fail deliveries we can arrange for a dedicated vehicle and driver – please call for prices.